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Audio system losing DAB radio

Posted: Sun Oct 29, 2017 10:11 am
by Suman
Has anyone else found their Niro losing signal to DAB radio stations?

I found this getting significantly worse recently to the point where I couldn't access any DAB radio stations at all despite being in the suburbs of London where the signal is strong. Listening to a radio station and all of a sudden the car runs over a bump in the road and the radio cuts out for minutes at a time.

Retuning to other DAB radio stations also fails, but FM stations are fine.

I've considered the possibility of poor signal but it happens in my home area on streets where I've regularly had good signal, and now suddenly it's gone.

The car is being serviced tomorrow at 10,000 miles and I've asked the dealer to investigate this, but Sod's law says they won't find a fault at the time.

Re: Audio system losing DAB radio

Posted: Sun Oct 29, 2017 10:35 pm
by deguy
No problems here, fingers crossed.
Found this which suggests three different connections to roof antenna, so maybe one is loose:
www.kniro.net

Re: Audio system losing DAB radio

Posted: Mon Oct 30, 2017 7:33 pm
by CB Bob
I had the same issue. Mine went at about 1 month old.
Dealer checked it out, and the shark fin roof antenna was the problem.
I waited a month for dealer to have the part shipped in and have it installed.

Re: Audio system losing DAB radio

Posted: Tue Oct 31, 2017 7:01 am
by Suman
Thanks, all - the dealer said they checked the connections and all looked good. When I got the car back the DAB radio functioned perfectly well again. Touch wood - the fiddling with the connections sorted the problem out.

They also updated the firmware of the head unit at my request so now it supports Apple Carplay as well as Android Auto.

Re: Audio system losing DAB radio

Posted: Wed Nov 01, 2017 6:25 pm
by Suman
I spoke too soon. The DAB radio has gone again...

Re: Audio system losing DAB radio

Posted: Tue Nov 21, 2017 10:58 pm
by CB Bob
Suman wrote: Wed Nov 01, 2017 6:25 pm I spoke too soon. The DAB radio has gone again...


Any news?
Was the roof antenna the problem?

Re: Audio system losing DAB radio

Posted: Wed Nov 22, 2017 8:48 am
by Suman
It's been intermittent but is back again. It seemed to be affected by the change in temperature. I still suspect a loose connection somewhere in the aerial but for now it's all good.

Re: Audio system losing DAB radio

Posted: Thu Nov 23, 2017 1:59 am
by CB Bob
Good to hear it's still working for you.

Re: Audio system losing DAB radio

Posted: Thu Jul 05, 2018 12:00 pm
by Shaun
I had a problem. Eventually found it to be a plug in USB adaptor, with 2 x USB outlets. It was OK until a phone was plugged in to be charged. Then the DAB started to cut out unless there was a huge signal. Changed to USB adaptor to another type and it seems to be OK since.

Re: Audio system losing DAB radio

Posted: Tue Jul 10, 2018 6:45 am
by Suman
I noticed recently that the DAB signal cuts out when there are double decker buses or certain lorries nearby (next to my car) as I'm driving.