Audio system losing DAB radio

Faults and Technical chat for the Kia Niro
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Suman
Posts: 91
Joined: Tue Apr 11, 2017 11:19 am
Location: London

Audio system losing DAB radio

Post by Suman » Sun Oct 29, 2017 10:11 am

Has anyone else found their Niro losing signal to DAB radio stations?

I found this getting significantly worse recently to the point where I couldn't access any DAB radio stations at all despite being in the suburbs of London where the signal is strong. Listening to a radio station and all of a sudden the car runs over a bump in the road and the radio cuts out for minutes at a time.

Retuning to other DAB radio stations also fails, but FM stations are fine.

I've considered the possibility of poor signal but it happens in my home area on streets where I've regularly had good signal, and now suddenly it's gone.

The car is being serviced tomorrow at 10,000 miles and I've asked the dealer to investigate this, but Sod's law says they won't find a fault at the time.
Kia Niro First Edition in Pearlescent White
Previously: Mercedes GL 420 cdi, Lexus LS460 SE-L, Renault Laguna Initiale 2.0 dci, Lexus LS 460 SE-L, Renault Megane 1.9 dci, Toyota Supra 3.0 Turbo


deguy
Posts: 55
Joined: Tue Jan 31, 2017 8:54 pm
Location: Expat in Munich

Re: Audio system losing DAB radio

Post by deguy » Sun Oct 29, 2017 10:35 pm

No problems here, fingers crossed.
Found this which suggests three different connections to roof antenna, so maybe one is loose:
www.kniro.net
Niro Spirit HEV in Ocean Blue (German spec similar to First Edition without ADAP)
Previously: Mercedes B-Class 200CDI Autotronic


CB Bob
Posts: 6
Joined: Sat Oct 21, 2017 8:24 pm
Location: Corner Brook, Newfoundland

Re: Audio system losing DAB radio

Post by CB Bob » Mon Oct 30, 2017 7:33 pm

I had the same issue. Mine went at about 1 month old.
Dealer checked it out, and the shark fin roof antenna was the problem.
I waited a month for dealer to have the part shipped in and have it installed.


Suman
Posts: 91
Joined: Tue Apr 11, 2017 11:19 am
Location: London

Re: Audio system losing DAB radio

Post by Suman » Tue Oct 31, 2017 7:01 am

Thanks, all - the dealer said they checked the connections and all looked good. When I got the car back the DAB radio functioned perfectly well again. Touch wood - the fiddling with the connections sorted the problem out.

They also updated the firmware of the head unit at my request so now it supports Apple Carplay as well as Android Auto.
Kia Niro First Edition in Pearlescent White
Previously: Mercedes GL 420 cdi, Lexus LS460 SE-L, Renault Laguna Initiale 2.0 dci, Lexus LS 460 SE-L, Renault Megane 1.9 dci, Toyota Supra 3.0 Turbo


Suman
Posts: 91
Joined: Tue Apr 11, 2017 11:19 am
Location: London

Re: Audio system losing DAB radio

Post by Suman » Wed Nov 01, 2017 6:25 pm

I spoke too soon. The DAB radio has gone again...
Kia Niro First Edition in Pearlescent White
Previously: Mercedes GL 420 cdi, Lexus LS460 SE-L, Renault Laguna Initiale 2.0 dci, Lexus LS 460 SE-L, Renault Megane 1.9 dci, Toyota Supra 3.0 Turbo


CB Bob
Posts: 6
Joined: Sat Oct 21, 2017 8:24 pm
Location: Corner Brook, Newfoundland

Re: Audio system losing DAB radio

Post by CB Bob » Tue Nov 21, 2017 10:58 pm

Suman wrote:
Wed Nov 01, 2017 6:25 pm
I spoke too soon. The DAB radio has gone again...


Any news?
Was the roof antenna the problem?


Suman
Posts: 91
Joined: Tue Apr 11, 2017 11:19 am
Location: London

Re: Audio system losing DAB radio

Post by Suman » Wed Nov 22, 2017 8:48 am

It's been intermittent but is back again. It seemed to be affected by the change in temperature. I still suspect a loose connection somewhere in the aerial but for now it's all good.
Kia Niro First Edition in Pearlescent White
Previously: Mercedes GL 420 cdi, Lexus LS460 SE-L, Renault Laguna Initiale 2.0 dci, Lexus LS 460 SE-L, Renault Megane 1.9 dci, Toyota Supra 3.0 Turbo


CB Bob
Posts: 6
Joined: Sat Oct 21, 2017 8:24 pm
Location: Corner Brook, Newfoundland

Re: Audio system losing DAB radio

Post by CB Bob » Thu Nov 23, 2017 1:59 am

Good to hear it's still working for you.


Shaun
Posts: 13
Joined: Thu Dec 01, 2016 2:17 pm

Re: Audio system losing DAB radio

Post by Shaun » Thu Jul 05, 2018 12:00 pm

I had a problem. Eventually found it to be a plug in USB adaptor, with 2 x USB outlets. It was OK until a phone was plugged in to be charged. Then the DAB started to cut out unless there was a huge signal. Changed to USB adaptor to another type and it seems to be OK since.


Suman
Posts: 91
Joined: Tue Apr 11, 2017 11:19 am
Location: London

Re: Audio system losing DAB radio

Post by Suman » Tue Jul 10, 2018 6:45 am

I noticed recently that the DAB signal cuts out when there are double decker buses or certain lorries nearby (next to my car) as I'm driving.
Kia Niro First Edition in Pearlescent White
Previously: Mercedes GL 420 cdi, Lexus LS460 SE-L, Renault Laguna Initiale 2.0 dci, Lexus LS 460 SE-L, Renault Megane 1.9 dci, Toyota Supra 3.0 Turbo


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