Sat Nav

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John pell
Posts: 41
Joined: Sat Feb 09, 2019 7:06 pm

Sat Nav

Post by John pell » Tue Sep 17, 2019 6:52 pm

My sat nav has failed stopped working
Took the SD card out and re inserted it kept saying incompatible. After several attempts it did sort of load up but nothing is correct and no sound rang my kia dealer to be told they cant look at it until October the 15th I am not at all happy with that service from kia on a new car with less than 2000 miles done any ideas as to what I could try. As i feel like taking a hammer to it.
Thanks
John p
My19 Niro 3 Ocean Blue HEV


AlanW55
Posts: 126
Joined: Sat Mar 11, 2017 4:31 pm

Re: Sat Nav

Post by AlanW55 » Wed Sep 18, 2019 3:18 pm

Assuming you have the JBL radio unit, there is a tiny reset button just to the right of the on/off volume knob. You need a biro or something similar to press it.
UK 2017 First Edition HEV in pearlescent white, standard spec.


John pell
Posts: 41
Joined: Sat Feb 09, 2019 7:06 pm

Re: Sat Nav

Post by John pell » Wed Sep 18, 2019 9:07 pm

Hi Alan
I will have a look in the morning I am on Holiday down in Cornwall what a time for this to happen. I can use android auto but that is not really the point
Thanks
John p
My19 Niro 3 Ocean Blue HEV


John pell
Posts: 41
Joined: Sat Feb 09, 2019 7:06 pm

Re: Sat Nav

Post by John pell » Thu Sep 19, 2019 4:22 pm

Tried the reset button no luck all I get is check SD card so would think it is the SD card faulted will have to wait now until the 15th of October for main dealer to look at it.
My19 Niro 3 Ocean Blue HEV


djbobbins
Posts: 116
Joined: Fri Mar 03, 2017 7:57 pm

Re: Sat Nav

Post by djbobbins » Sun Sep 22, 2019 8:21 am

I tend to use google maps anyway (via Apple CarPlay) - in all honesty, I think the traffic updates / planning is better, particularly away from motorways. I have had a couple of occasions where the Kia sat-nav has taken me off a motorway because it looked busy, only for the alternative route to be even worse, but seemingly not mapped as having delays. (I get that there is going to be a feedback loop effect on this, i.e. the alternative route will get busy and the motorway might quieten down, if lots of traffic all suddenly diverts).

The guidance on which lane to be at large / complex motorway junctions isn’t as clear via Google Maps though.

Hope you get your problem resolved. Nigh on a month for that sort of fix sounds like poor service.


John pell
Posts: 41
Joined: Sat Feb 09, 2019 7:06 pm

Re: Sat Nav

Post by John pell » Sun Sep 22, 2019 12:27 pm

I have come to terms with having to wait a month now. I have put my thoughts on the dealers review page.
The latest on it is it now tries to load and then says SD card incompatible insert correct SD card. I drove home from cornwall yesterday with Google maps through android auto and got fed up with her saying congestion ahead so tried Waze. Overall though I still prefer the built in Sat Nav as I always tether it through my phone. It also shows all road speed limits and dings where the speed cameras are. I suppose it is just one issue but it has pxxxxd me off some what.
My19 Niro 3 Ocean Blue HEV


MarkTM
Posts: 2
Joined: Sun Oct 20, 2019 1:05 pm

Re: Sat Nav

Post by MarkTM » Sun Oct 20, 2019 1:19 pm

So did you get it fixed John?

It's long passed the 15th Oct and it's so nice when thread starters actually close of their threads with how the matter was resolved :)


John pell
Posts: 41
Joined: Sat Feb 09, 2019 7:06 pm

Re: Sat Nav

Post by John pell » Mon Oct 21, 2019 3:52 pm

Fair comment
In the end I took the car to a kia dealer in Milton Keynes as they could look at it on the Saturday 5th October. They replaced the SD card and also updated the maps to the latest version. They also done other software updates one of which I think was to do with how the battery charges as it charges differently now than before I took it. Everything works fine again now.
My19 Niro 3 Ocean Blue HEV


radar2018
Posts: 72
Joined: Sun Jun 24, 2018 5:26 pm

Re: Sat Nav

Post by radar2018 » Mon Oct 21, 2019 9:06 pm

As a matter of interest in what way is the charging of the battery different?

My car goes in for its update before the end of the month and I will get an idea what to expect.
KIA NIRO PHEV OCT 2018 Gravity Blue


John pell
Posts: 41
Joined: Sat Feb 09, 2019 7:06 pm

Re: Sat Nav

Post by John pell » Tue Oct 22, 2019 7:29 pm

The engine from start up runs longer than before the charge goes over 3/4 full before the engine cuts out. The battery has only dropped below 1/2 full once by 1 bar
It is a bit like the battery behaves in sport but it is in eco. Once it has got to the 1 bar over 3/4 it seems to be as before except as said rarely goes below 1/2
Hope that makes sense

John p
My19 Niro 3 Ocean Blue HEV


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